British Airports Authority

93% improvement in 3 months

The Problem

BAA (Heathrow) targeted their own employees and business partners during the Backs! 2005 initiative (approx 88000 workers).

Previously manual handling had accounted for 24% of absences with back pain sighted as the highest.

The Result

Our involvement focussed on biomechanical assessments coupled with a targetted onsite treatment service.

Early physiotherapy interventions trials (350 workers) resulted in reductions in musculo-skeletal related absences from an average of 21.5 days to 1.5 days per case (9 days to 1.2 days for back pain).

Clearing of restricted duties posts were significantly improved throughout the trial.